About Us

Specialists in Sauna Repair, Parts & Custom Builds

At Infrared Sauna Repairs, we specialise in the diagnosis, repair, and upgrade of infrared saunas, traditional saunas, and steam systems. Founded and operated by licensed electrician Allan Burns, the business was built to solve a growing problem — sauna owners with failing equipment and no reliable technical support.

Based in Melbourne, Australia, we provide services locally across Victoria and remotely across Australia, New Zealand, the United States, Canada, the UK and Europe. Through a combination of hands-on service, remote diagnostics, parts supply, and technical guidance, we help customers get their saunas working again quickly and reliably.

Whether it’s a heater failure, control system fault, wiring issue, or replacement parts, our goal is simple — fix the problem properly and keep your sauna running for years to come.

A Practical Approach to Sauna Repairs

Many sauna brands have disappeared, been liquidated, or no longer offer technical support. Companies like Found-Space, iHealth, HealthWave, Komate, Josen, HealthMate, Health Start, Vikara and others have left customers with equipment that still has years of life left — but no one to help repair it.

That’s where we come in.

We specialise in:

• Diagnosing infrared sauna faults
• Repairing traditional sauna heaters and controls
• Replacing infrared heating elements
• Repairing or replacing control systems and power supplies
• Troubleshooting wiring and electrical faults
• Supplying compatible replacement parts

In many cases we can guide customers through repairs using photos, email, phone or video support, saving the cost of replacing an entire sauna.

Sauna Parts & Technical Support

We also supply a growing range of replacement sauna parts, including:

• Infrared heater tubes
• Ceramic infrared elements
• Control systems and wall controllers
• Power supplies and relays
• Thermostats and sensors
• Wiring components and accessories

Many parts are compatible replacements for discontinued models and older sauna brands.

To support customers worldwide, we provide:

• Remote installation assistance
• Custom wiring diagrams
• Technical troubleshooting
• Installation manuals and videos

Custom Sauna Design & Construction

Alongside repair services, we also build custom saunas through Red Earth Saunas.

Our team designs and constructs:

• Traditional Finnish Saunas
• Full Spectrum Infrared Saunas
• Hybrid Saunas (Traditional + Infrared)
• Residential Sauna Installations
• Commercial Sauna Projects for gyms, health clubs and wellness centres

Our saunas are built using premium materials including Clear Western Red Cedar, European-built heaters such as SAWO, and carefully engineered control systems designed for reliability.

We also offer custom features such as:

• Himalayan Salt Walls
• Feature Lighting
• Hybrid Heating Systems
• Custom Bench Layouts
• Integrated Controls and Automation

Every project is designed to suit the space, heating requirements, and intended use of the sauna.

Why Customers Work With Us

What sets us apart is a combination of technical expertise and practical experience.

✔ Licensed electrical expertise
✔ Specialised sauna knowledge
✔ Support for discontinued sauna brands
✔ Worldwide remote assistance
✔ Parts and repair solutions in one place
✔ Custom sauna design and construction

We focus on practical solutions rather than unnecessary replacements, helping customers extend the life of their sauna equipment.

Need Help With a Sauna?

If your sauna has stopped working, is showing fault codes, or you need replacement parts or advice, we’re here to help.

From simple heater replacements to complex control system faults, we can assist with diagnosing and repairing almost any sauna system.

Reach out and we’ll do our best to get it working again.