Remote Service and Assistance for Home Infrared Saunas
Remote Service and Assistance for Home Infrared Saunas
We offer remote support for Diagnosing and Fixing issues within your Home Infrared Sauna. This includes problems withing the Control and Heating Systems
As part of the diagnosis we will require you to send through as many photos as posible of the sauna, control panels and control system, as well as any items you might be specifically engaging us to help with. We can then use the results of tests to help select any remedial works or any parts required. These may be from our on line store or from a local supplier. We can also liaise with your Trades-person or Technician if applicable.
We will continue to work with you until we resolve your problem.
Once you have purchased a Service Pack we will use the information you have provided us to reach out and begin the process. if you have any questions you want to send through right away include them in the Form at checkout or email them to us at service@customsaunas.com.au