Service and Repair Videos

We have a YouTube channel dedicated to fixing your Infrared Sauna. Bellow are some of the videos from Diagnosis of issues to the installation and testing of replacement parts.

Please feel free to contact us with any specific question you might have, we are always trying to create more content that can help as many people as possible.

Diagnosis of Relay and Switching Powersupply issues

In the video bellow we describe the diagnosis of two of the most common issues that occur in Infrared Control Systems, Relay and Switching Power Supplies failures. These are performed on a Luxo Tavii 4 person corner sauna, though the control system is similar in many other common brands. If you need help with another unit please take as many photos of the unit, including the control box as you can and email the photos and a description to, Service@customsaunas.com.au

Repairs to control system with failed Relay and Switching powersupply

This video directly compliments the video above, it describes the replacement of the failed Relay and Switching Power Supply.

Both of the items in this video are available in the parts store on this website HERE

Peplacment of Ceramic infrared Sauna Heating element (tube)

This video shows the process of removing and installing a Ceramic Sauna Heating Element or Tube. These tubes can be purchased through our online store HERE

Repairs to wiring of Ceramic Infrared Sauna Tube, incl tube installation

This video show the repair of the heater cable wiring that has become corroded and damaged to the top point on the Ceramic Heating Element.

The tubes are available in our store on this website HERE

More to come…